The organisation is committed to reducing the level of fraud and corruption within the NHS to an absolute minimum and keeping it at that level, freeing up resources for better care.

The organisation is committed to enabling patient choice as set out in the NHS Constitution. It is recognised thatsometimes referrals are made outside the area that are not subject to patient choice and this results in local NHS resource leaving Cornwall. NHS Cornwall prefers andactively promotes local referrals wherever a clinically equivalent service exists, to maximise both investment in local services and convenience for patients, thoughpatient choice will be respected.

This policy sets out the way in which NHS Cornwall and Isles of Scilly Integrated Care Board (NHS CIOS) handles complaints and compliments made regarding the decisions it makes and the actions taken by staff.

NHS Cornwall and Isles of Scilly integrated care board (the ICB) and the people who work with and for us, work closely with other organisations to commission high quality care. These partnerships have many benefits and should help ensure public money is spent efficiently and sensibly. However, there is a risk conflicts of interest may arise.

This policy sets out some key rules and parameters for how NHS Cornwall and the Isles of Scilly integrated care board (the ICB) carries out its corporate business. It covers important areas of governance and internal control and is aligned to the ICB Constitution and standing orders.

NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is committed to leading and promoting diversity, equal opportunities and supporting human rights in terms of the provision of health services for the community it serves and in its practice as a leading employer.

This sets out NHS Cornwall and Isles of Scilly (NHS COIS) freedom of information (FOI) policy. It supports greater openness and transparency about the organisation, our role in commissioning healthcare for Cornwall and Isles of Scilly, and our accountability for decision making in healthcare.

Function and decision map

The Constitution sets out the top level rules under which the ICB must operate. The Constitution governs the procedures under which the ICB board is formed and how it and the ICB must operate.

ICB risk management policy and strategy

Integrated Care Strategy engagement overview infographic

Organisations are working together to make Cornwall and Isles of Scilly a great place to be born, live and grow old.These organisations work together in the integrated care system. A 10 year plan called a strategy explains what we want to do now and in the future. This strategy shows the things that make it difficult for people to stay well and what we need to do to help people have healthier lives.

This strategy sets the overarching direction of travel, based on the evidence about what our population needs, and explains how the ICP in Cornwall and the Isles of Scilly hopes to improve outcomes for its population over the next ten years. It complements and builds on the existing Joint Health and Wellbeing Strategy.

This strategy summary sets the overarching direction of travel, based on the evidence about what our population needs, and explains how the ICP in Cornwall and the Isles ofScilly hopes to improve outcomes for its population over the next ten years. It complements and builds on the existing Joint Health and Wellbeing Strategy.

ICSS Joint Forward Plan June 2023

Joint Operational Scheme of Delegation

This document provides a framework for local decision making when assessing the eligibility of patients for Non-emergency NHS funded patient transport in line with national guidance and current legislation. It provides a basis for ensuring equitable access to non-emergency NHS funded patient transport to eligible patients in Cornwall and the Isles of Scilly.

NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) buys healthcare on behalf of the local population of Cornwall and Isles of Scilly. The money for this comes from a fixed budget. By law, we are required to keep within this budget.

This policy describes and defines the responsibility of NHS Cornwall and Isles of Scilly Integrated Care Board when providing oversight to organisations who have transitioned as 'early adopters' to the introductory patient safety incident response framework (PSIRF) and for organisations to whom the serious incident framework (SIF) continues to apply.

Policy for managing rebates on prescribed products

This document sets out the way NHS Cornwall and Isles of Scilly integrated care board (ICB) manages policies and similar documentation. This policy outlines the standards relating to content, structure, approval and monitoring of these documents.

A petition represents the expression of the views of the people who sign it and petitions are an important mechanism for the expression of community views and the public voice. However, to avoid the danger of listening only to active, vocal groups, petitions should not be viewed in isolation but as one piece of evidence and information which contributes to an overall picture.

Scheme of delegation and reservation

Sexual Misconduct Policy

The internet can be a valuable resource which the staff of NHS Kernow Clinical Commissioning Group (NHS Kernow) may wish to access. Social media is the term commonly used for online applications that allow people to communicate in different ways – sharing opinions and information. Social media encourages user participation and engagement, and builds online communities and networks.

As a publicly funded organisation NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) has a duty to set and maintain the highest standards of conduct and integrity. The NHS Constitution sets out key responsibilities of all NHS staff. In addition, all colleagues regardless of their role, are expected to act in the spirit set out in the 7 principles of public life. These are commonly referred to as the 'Nolan Principles'.

Verification of death policy

The NHS Kernow Clinical Commissioning Group (NHS Kernow) website is a valuable communication tool for engaging with our staff, members of the public and key stakeholders. There must be a consistent standard applied to all areas of web publishing to ensure it reflects the values and reputation of the organisation.